Infosys Walkin Drives in Bangalore | Freshers Can Apply

• Infosys Walkin Drives in Bangalore 
• Job Title: Customer Voice Jobs
• Company: Infosys
• Degree: Any Graduate Can Apply
• Salary: INR 3-7/-LPA
• Location: Bangalore, India
• Experience: Freshers Can Apply

About Infosys

Infosys is one of the top global technology service and consulting companies that offer trendsetting solutions to clients of different sectors. Established more than 40 years ago, the company has expanded and now delivers its digital, AI, cloud, and other technology solutions to more than 50 countries. The company is very much into the culture of learning, innovation, and professional growth, thus being a great option for new graduates to build their career path.

The office in Bangalore is one of the most important studios, from where the company handles customer support, IT services, analytics, and digital transformation projects. A walk-in drive for Customer Voice jobs would be a dream come true for people who are enthusiastic about communication, client engagement, and problem-solving.

Job Description: Infosys Walkin Drives in Bangalore

Through a walk-in drive in Bangalore, Infosys is recruiting fresh graduates for customer voice positions. The job profile mainly focuses on dealing with client interactions, answering customer queries, and ensuring the delivery of services of high quality.

As a Customer Voice Associate at Infosys, you will be the frontline of contact with customers. You will guide them through their doubts, correct their mistakes and guarantee their satisfaction. The post, however, demands competent communication skills, and the candidate should also be patient and have a customer-oriented mindset. Candidates will be given formal training on the procedures, the tools they will be using, and the clients’ expectations.

The position is a perfect match for freshers who not only want to make a career in customer handling, process, and client relations but would also like to get global exposure through projects.

Key Responsibilities

• Handle customer calls, emails, chat queries, etc. Put customer requests in a quick, efficient manner, and do not neglect queries from emails, calls, or live chats.
• Make sure to provide the customers with the right answers to their questions and to do it timely as well. Carry out operations according to the instructions given via the Standard Operating Procedures (SOPs).
• Record and keep logs and documents of customer interaction. In case there are complicated issues that you have no idea how to solve, hand them over to higher authorities.
• Work closely with others to hit the targets and get rewards. Practice training programs to broaden product knowledge and enhance communication skills.
• Help by giving your suggestions for new methods that will lead to more efficient service and greater customer satisfaction. Follow the quality standards, regulations, and all the necessary rules regarding data privacy.
• Ensure the use of quality standards, compliance with regulations, data privacy policies, etc., and maintain a professional, friendly and empathetic approach in all dealings.

Eligibility & Qualifications

The candidates must fulfil these requirements:

1. Educational Qualification: Graduate or Postgraduate with a degree in any subject from a recognized university.
2. New graduates of the 2022, 2023, or 2024 batches can also apply for this position.
3. Have good English speaking and writing skills. Basic knowledge about computers, MS Office, and Internet applications.
4. If needed, one should be prepared to work in shifts that can rotate at any time. The candidate should possess excellent interpersonal skills and have a customer-first attitude.
5. Be a problem solver and practice patience and empathy simultaneously.

Skills & Competencies

Infosys looks for candidates with the following characteristics:

1. The candidates must possess good communication skills and listening ability.
2. The capability to manage customer communication all at once is a must-have. The candidate should maintain a positive attitude and should also be able to adapt to changing work environments.
3. Take the initiative to work well with other team members to attain the desired results. Be meticulous in following processes and comply with them.
4. At a basic level, the candidates must have the skill to analyse the data provided by customers to understand the issue stated. They should be quick in picking up new technologies and processes.
5. They should have professionalism and a service-oriented mindset. They should be able to control their emotions in a stressful situation and solve the problem in a quickly way.

Benefits & Salary

• Infosys provides a conducive work environment with great employee benefits. The following is the breakdown of the benefits offered.
• Salary: An entry-level Customer Voice Associate can look forward to receiving a package of anywhere between Rs. 3.5 LPA to Rs. 5 LPA depending upon his/her skills and location.
• They undergo well-planned onboarding and training sessions to become successful in their jobs.
• The progression of the career is possible in different areas of customer support, process analysis, or taking up leadership roles.
• The company’s benefits program includes health and wellness benefits, such as insurance coverage. The company holds employee award programs for outstanding performers.
• The best thing about Infosys is that it is a magical world of learning, certifications, and development programs that are open to all.

Documents to Carry

The documents the candidates going to the walk-in drive should present are:

– Latest resume focusing on education, internships, and certifications.

– Two recent passport-size photographs.

– A government-issued photo ID (Aadhar, PAN, Passport).

– Academic certificates (10th, 12th, Graduation, Post-Graduation) copies.

– Internship or project completion certificates (if applicable).

– Professional or technical certifications.

– Bank account details for salary credit (if needed).

Interview Process

Infosys Walk-in Drive process is generally as follows:

1. Registration & Resume Verification – Passing of resumes at the registration desk.
2. Aptitude/Logical Reasoning Test – Basic quantitative, reasoning, and verbal skills are tested.
3. Technical/Process Round – Customer service processes and tools knowledge.
4. Managerial/Behavioural Round – Communication, problem-solving, and teamwork abilities are evaluated.
5. HR Round – Salary, benefits, and work culture conversation.

Selection Process

• During registration, first, there is a resume shortlisting.
• Written or online aptitude test.
• Technical/process knowledge round.
• Managerial/behavioural assessment.
• HR discussion and final offer.

FAQ:

Q1: Can freshers attend the Infosys walk-in in Bangalore?

Indeed, graduates of 2022, 2023, and 2024 are eligible to apply.

Q2: Is prior experience required?

Freshers with no previous work experience are welcome.

Q3: What documents should I carry?

Resumes, academic certificates, ID proofs, and photographs are the minimum requirements.

Q4: Are training programs provided?

Yes, Infosys offers organised onboarding and process training.

Q5: What is the salary for freshers?

The salary is between ₹3.5 LPA and ₹5 LPA based on the position and location.

How to Apply

If you wish to apply, you may go to the Infosys Walk-in Drive in Bangalore with all the necessary documents. Make sure your resume includes your internships, projects, and certifications. Come dressed professionally and arrive early to guarantee a spot. Prepare for the aptitude, process, and HR rounds for final selection.

More Other Jobs-

Amazon Hiring Account Manager 2025

Software Development Jobs in Bengaluru 2025

Accenture Hiring Advisory New Associate 2025

Product Marketing Manager Jobs at Google 2025

Note: We are also on WhatsApp, LinkedIn, Google News, and YouTube. To get the latest news updates, subscribe to our Channels: WhatsApp—Click Here, Google News—Click Here, YouTube—Click Here, LinkedIn—Click Here, Telegram – Click Here, Twitter – Click Here, Facebook – Click Here.