Tech Mahindra Hiring Customer Support Associate, Tech Mahindra, a leading worldwide IT offerings and consulting organization, is hiring dynamic professionals to join its developing crew. With a sturdy presence in virtual transformation, cloud, AI, cybersecurity, and telecom answers, the enterprise offers interesting career opportunities for freshers and skilled applicants alike. Tech Mahindra affords a platform to paintings on progressive tasks throughout industries while nurturing talent thru continuous getting to know and upskilling applications. Employees advantage from a various and inclusive place of work culture, worldwide exposure, and profession growth prospects. This is a wonderful threat to build your destiny with one of the most depended on names in era and innovation.
- Company:- Tech Mahindra
- Salary:- Not Disclosed
- Job Type:- Full Time
- Work Mode:- WFH – WFO
- Qualification:- UG, PG
- Experienced:- Freshers can apply
Job Description:- Tech Mahindra Hiring Customer Support Associate
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New version: Tech Mahindra Hiring Customer Support Associate
Title: Customer Support Associate
Position Summary: Tech Mahindra Hiring Customer Support Associate
As a Customer Support Associate, you’ll be the friendly voice on the other end of the line, helping customers with their questions and concerns about our products and services. Your communication skills, product knowledge, and knack for problem-solving will play a key role in making sure our customers leave satisfied.
Key Responsibilities:
– Respond to customer inquiries and provide clear, accurate information.
– Get to know customer needs and requirements.
– Tackle issues by finding solutions or escalating problems that need extra attention.
– Make sure all requests are handled with top-notch service.
Qualifications:
– Graduate or Postgraduate degree.
– At least 6 months of experience in a BPO setting.
Skills:
– Excellent communication skills in both English and Hindi (spoken and written).
– Polished telephone etiquette.
– Strong logical reasoning and decision-making skills.
– Customer-focused with a keen attention to detail.
Perks & Benefits:
– Provident Fund (PF) and Employee State Insurance (ESI).
– 5-day work week.
– Rotational shifts and time off on weekends.
Benefits at Tech Mahindra:-
Tech Mahindra, a prime international IT offerings and consulting corporation, gives its personnel quite a number advantages designed to assist expert boom, economic balance, and average nicely-being. With a robust emphasis on paintings-lifestyles balance and worker delight, Tech Mahindra guarantees that its personnel stays endorsed and destiny-organized. Below are 4 critical advantages of walking at Tech Mahindra:
1. Comprehensive Health and Wellness Programs
Tech Mahindra presents top notch healthcare coverage for employees and their households, which include clinical medical insurance, preventive health take a look at-ups, and well-being initiatives. The employer often organizes health camps, fitness applications, and intellectual health lessons, ensuring personnel maintain a balanced life-style. This attention on holistic nicely-being allows personnel stay effective while dealing with pressure efficiently.
2. Career Growth and Learning Opportunities
The commercial enterprise employer invests intently in talent development and non-prevent studying. Employees benefit get entry to to contemporary training applications, certifications, and digital getting to know structures to decorate their technical and leadership competencies. Career development is endorsed thru mentorship, internal project mobility, and possibilities to work on worldwide projects. Tech Mahindra’s “Rise” Tech Mahindra Hiring Customer Support Associate philosophy inspires employees to innovate, take possession, and grow into management roles.
3. Financial Security and Benefits
Tech Mahindra guarantees monetary stability for personnel with blessings consisting of Provident Fund (PF), Employee State Insurance (ESI), gratuity, and overall performance-based incentives. Additional perks like bendy pay structures, allowances, and reputation rewards encourage personnel to deliver their best. These monetary advantages not handiest strong the prevailing but also aid lengthy-time period planning for the future.
Four. Work-Life Balance and Flexible Culture
The commercial enterprise business enterprise offers a flexible and worker-pleasant paintings environment with alternatives like rotational shifts, hybrid strolling fashions, and five-day artwork weeks in many roles. Tech Mahindra promotes range and inclusion, encouraging employees to keep a healthful balance between their expert duties and personal commitments.
About Company:-
Tech Mahindra is a leading international issuer of era consulting and digital transformation offerings, established in Pune, India. Part of the Mahindra Group, the organization operates throughout extra than 90 nations, serving customers in various industries consisting of IT, telecom, banking, manufacturing, healthcare, retail, and extra.
With over 145,000 professionals, Tech Mahindra is committed to turning in progressive solutions that permit agencies to stay aggressive in an ever-evolving digital world.
The employer’s core information lies in IT services, business manner outsourcing (BPO), cloud solutions, artificial intelligence, cybersecurity, organisation solutions, and next-generation technologies like 5G, blockchain, and the metaverse.
Guided by its philosophy of “Connected World. Connected Experiences,” Tech Mahindra focuses on growing sustainable value for its customers, personnel, and communities.
In addition to era innovation, Tech Mahindra emphasizes worker increase, range, and inclusion, providing non-stop studying and international profession opportunities. The enterprise has also been identified globally for its commitment to sustainability, company social obligation, and place of business subculture.
By combining domain information with a robust recognition on digital innovation, Tech Mahindra empowers corporations to “Rise” and rework their operations for lengthy-term success.
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