• Teleperformance Hiring in Bengaluru –  Customer support executive
• Job Title: Customer support executive
• Company: Teleperformance
• Degree: Graduation Not Required
• Location: Bengaluru( Marathahalli )
• Experience: 0 – 1 years
• Salary: 1.5-2.5 Lacs P.A.

About Teleperformance

Teleperformance is a global digital business services company that provides advanced technology-driven customer experience solutions… Present in more than 80 countries, Teleperformance partners with the world’s best brands to help them simplify business processes, increase customer satisfaction, and improve overall efficiency.

The company focuses on innovation, digital transformation, and human relations to deliver a meaningful customer experience. Guess what? Teleperformance values ​​its employees and offers various opportunities such as training, health insurance, cafeteria, taxi services, and more to ensure a positive work environment.

Job Description: Teleperformance Hiring

As a Customer Service Manager at a local bank, your main role will be to effectively handle customer inquiries and concerns through voice support… You will act as a bridge between the bank and its customers, ensuring that all interactions are professional, empathetic, and solution-oriented.

You will be part of a dynamic customer service team supporting the day-to-day operations of a leading local bank. Guess what? The role requires good communication skills, skills in English, and a regional language (Tamil, Malayalam, Telugu, or Kannada).

Key Responsibilities: Teleperformance Hiring

• Management of incoming and outgoing calls related to customer banking inquiries…
• Solving, Solving problems and providing accurate information about banking services and transactions.
• Like Maintains a high level of professionalism and patience when dealing with customers.
• Like Accurately update and document customer interactions in the system.
• AND oh yeah, escalate unresolved issues to the appropriate department in accordance with process guidelines.
• Achieving performance targets such as call handling time, customer satisfaction score, and quality standards.
• Seriously, work with team members and supervisors to ensure smooth workflow.
• Seriously, always keep customer information confidential.

Education and Qualifications:

• Minimum education: 12th grade/secondary school.
• Graduates from any stream are also eligible.
• Basic computer skills and customer service are a plus.
• Good verbal communication in English and at least, least one regional language (Tamil, Telugu, Kannada, or Malayalam).
• New students can apply – we provide training.

Eligibility and Qualifications

1. Both fresh and experienced applicants can apply…
2. Guess what? Must be willing to work rotating shifts (24/7), including night shifts.
3. You have to work 6 days with 1 week, week off.
4. Immediate carpenters preferred.
5. Applicants should be open to relocating to Marathahalli, Bengaluru.

Skills and Experience

• Excellent oral, oral communication in English, English and a regional language.
• Strong listening and customer relationship skills.
• Able to remain calm under pressure and effectively solve, solve customer problems.
• And oh yeah, Basic knowledge of banking products and services (training PROVIDED).
• POSITIVE attitude, good interpersonal skills, and professional attitude.
• Willingness to learn and adapt to new processes and technologies.

Benefits and Salary

• Pay Package: INR 20,000 per month
• Salary in hand: INR 15,000
• Transport support:
• We provide a one-way travel ticket for external applicants
• Free accommodation on arrival for 14 days
• Relocation bonus after 90 days of employment

Additional benefits:

• Paid employment and soft skills training
• Cafe with free, free meals
• Table taxi or shuttle service
• Health insurance coverage
• Staff gym
• Opportunities for growth within the company

Documents to Carry

• Updated resume
• Certificate of graduation (10, 12, if possible, high school graduation)
• Aadhaar Card / PAN Card / Passport / Driving License (Any valid ID)
• Passport-size photos
• Proof, Proof of address, and bank account details for eligibility
• Proof of previous employment (if any)

Interview Process

The entire interview process takes place virtually, making it convenient for all applicants…

Seriously, Steps to follow:

1. Apply: Send your updated resume to Human Resources.
2. Telephone screening: initial, shortlist-based, based on communication skills and eligibility.
3. And oh yeah, Virtual interview: conducted via telephone or video call.
4. And oh yeah, Offer letter: Selected candidates will receive an official offer by email.
5. Joining Procedure: Documentation and joining at Marathahalli, Bengaluru.

FAQ:

Q1. Is this a permanent job?
Yes, this is a full-time, permanent job opportunity with Teleperformance.

Q2. Are freshers eligible to apply?
Absolutely! Freshers are welcome, and training will be provided.

Q3. What is the work location?
The work location is Marathahalli, Bengaluru.

Q4. Is accommodation provided?
Yes, outstation candidates will get 14 days of free accommodation and a relocation bonus after 90 days.

Q5. What is the salary package?
The salary is ₹20,000 CTC with ₹15,000 in-hand.

Conclusion:

This is a great opportunity for those candidates who want to start their career in a reputed banking company. With Teleperformance’s strong global presence and supportive work culture, you can gain valuable experience, improve your communication skills, and grow professionally. Like, if you’re fluent in  English and one of the regional languages ​​- Tamil, Telugu, Malayalam, or Kannada and ready to relocate to Bengaluru, then this job is tailored for you.

Don’t wait – apply now and be part of a dynamic team connecting your customers with India’s leading local bank!

 

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